Privacy
Vigorus Privacy Policy: How Thevigorus.com Treats Your Details
Quick answer
thevigorus.com is an information site run by Thevigorus, a USA authorized Vigorus retailer. Our inbox sees what you choose to email to [email protected]. Payment and order details are entered on the separate order page, and our inbox cannot see orders. For any privacy question or request, email [email protected], Mon-Fri 9:00am-5:00pm ET.
What does this privacy policy cover, and what falls outside it?
It covers thevigorus.com and the website inbox. It does not cover the order page, the sales team or any outside site.
Pros
- Pages you read on thevigorus.com
- Emails you send to [email protected]
- Privacy requests you make to us
- Changes to this policy
Cons
- Card and address details typed at checkout
- Calls to the order-status line
- Emails to [email protected]
- NIH, FDA and journal websites we link to
For anything in the right-hand column, ask the party that handles it. The contact table at the end of this page shows who that is.
Which parts of a Vigorus purchase does this website handle?
Only the reading part. thevigorus.com publishes information pages and answers website email. The order itself, including payment, happens on a separate order page.
The table shows who handles each step, and where to send a question about it.
| Step | Handled by | Ask here |
|---|---|---|
| Reading pages on this site | Thevigorus (thevigorus.com) | [email protected] |
| Emailing a website question | Thevigorus (thevigorus.com) | [email protected] |
| Typing card and address details | The order page reached through the Order buttons | +1 (323) 391-7352 |
| Order status, changes and tracking | The order-status line listed by the sales page | +1 (323) 391-7352 |
| Refunds and returns | Order-status line; returns address | +1 (323) 391-7352 |
| Sales questions by email | Vigorus sales team | [email protected] |
Does this site ask for health information?
No. We never need your medical history to answer a website question, and we cannot give personal medical advice.
Some readers mention a medicine or a condition when they write. If you do, we use it only to point you to the right page or to suggest you speak with a clinician. You can ask us to delete that message at any time.
What happens to a message you send to [email protected]?
We read it and use it to reply. The details in the message are the ones you chose to type, such as your name, email address and question.
We do not ask for card numbers, health records or order passwords by email. Please do not send them.
- Used to answer your question or fix the page you reported
- Used to follow up if the answer needs a second message
- Not needed for placing or tracking an order
How are your order and payment details handled?
The Order buttons on this site send you to a separate order page. There you type your name, address and card details. Those details go to the order system, not to this website's inbox.
Because this site's inbox cannot see orders, we cannot read, change or delete order records. For questions about how order and payment data are stored or used, call +1 (323) 391-7352 or write to [email protected].
Does reading thevigorus.com collect anything about you?
Like most websites, the servers that deliver these pages may receive basic technical data, such as your browser type and the page you asked for. This is how web pages load.
This policy does not list specific cookies, analytics services or advertising tools. We would rather tell you the current setup directly than print a list that could fall out of date.
Ask
Email [email protected] and ask which cookies or tools the site uses.
Control
Use your browser settings to block or clear cookies at any time. The information pages still load.
Review
Check this page's date. When the policy changes, the date changes too.
What can you ask us to do with your information?
You can ask what we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live, the law may give you specific privacy rights on top of these requests.
This page does not list state-by-state rights or response deadlines. Send your request and we will explain what applies and how we will handle it.
| Your request | What to include | Send to |
|---|---|---|
| See what we hold | The email address you used to write to us | [email protected] |
| Correct a detail | The detail and the correct version | [email protected] |
| Delete messages | The address and roughly when you wrote | [email protected] |
| Order or payment data | Your order ID | +1 (323) 391-7352 |
Will you receive marketing email about Vigorus from us?
This policy does not describe a newsletter or mailing list run by thevigorus.com. Writing to our inbox does not sign you up for anything.
If you receive promotional email about Vigorus after placing an order, it came from the order system, not this website. Use any unsubscribe option in that email, or call +1 (323) 391-7352 and ask to be removed.
What happens when you click a link to another website?
Our pages link to outside sources such as NIH fact sheets, the FDA and medical journals. Once you leave this site, the other site's own privacy policy applies.
We do not control those sites and cannot answer for what they collect. Check their policies if that matters to you.
Is thevigorus.com aimed at children?
No. Vigorus is labeled for adults 18 and over, and this site is written for adult buyers. We do not knowingly seek details from children.
If you think a child has sent us personal details, email [email protected] and we will look into it.
How is the information we receive protected?
We limit what we ask for, which is the simplest protection. The fewer details we receive, the fewer there are to protect.
No website or email system is perfectly secure. This page does not describe specific security tools. If you have a security concern, or think a message went to the wrong place, tell us at once.
What can you do if you think we mishandled your details?
Tell us first. Most problems can be fixed with one clear message.
Write to us
Email [email protected] with the subject line "Privacy concern" and describe what happened.
Give us the facts
Include the dates, the address you used and any message you are worried about.
Read our reply
We will explain what we found and what we changed, if anything.
Take it further if needed
If you are not satisfied, you may contact the consumer protection office or privacy regulator where you live.
How will you know when this privacy policy changes?
The last-updated date under the page title will change. The current version is dated September 22, 2026.
If a change affects how we use details you already sent, we will say so plainly on this page.
Who do you contact with a privacy question?
Use the route that matches your question. Website and privacy questions go to the website inbox. Order data questions go to the order-status line.
| Contact | Details | Best for |
|---|---|---|
| Website email | [email protected] (Mon-Fri 9:00am-5:00pm ET) | Privacy requests, page errors, press |
| Order-status line | +1 (323) 391-7352 | Order, payment and refund data |
| Sales email | [email protected] | Sales questions |
| Office | 110 William Street, Floor 19, New York, NY 10038, USA | Written requests by mail |
Short privacy questions readers ask
Do you sell my email address?
This page does not describe any sale of personal details. If you want a written answer for your own records, email [email protected] and ask.
Can you look up my order for me?
No. The website inbox cannot see orders. Call +1 (323) 391-7352, the order-status line, or write to [email protected].
Are cookies placed when I visit?
This policy does not list specific cookies or tools. Email [email protected] to ask what is in use on the site today.
Who do I ask to delete an email I sent?
Write to [email protected] from the same address and say which message you mean. We will reply with what we can do.
Is my card number stored on thevigorus.com?
Card details are typed on the order page, not into this website. Questions about how that page stores payment data go to the order-status line.
Where is the policy's date?
Under the page title. This version was last updated on September 22, 2026.
Ready when you are
Order Vigorus from the authorized outlet
$49 to $79 a bottle, 30 capsules each. Every order has a 60-day money-back guarantee. Questions first? Call +1 (323) 391-7352.
Keep reading
Terms and Conditions
The ground rules for using thevigorus.com and ordering Vigorus through it, in plain words.
Read →PolicyDisclaimer
The FDA notice, our retailer role, the seals and the limits of the research, spelled out.
Read →HelpContact Vigorus
Every Vigorus contact in one table: order line, sales email, website inbox, addresses and the label's distributor contact.
Read →