Shipping
Vigorus Shipping: Tracking, Timing and Delivery Problems
Quick answer
Vigorus ships from the US unless the sales page says otherwise, and the tracking number arrives in your order email. The shipping cost and delivery time are not published, so read them on the order page before you pay. For a late, lost or damaged box, call +1 (323) 391-7352 with your order ID.
What do we know about Vigorus shipping?
We know two things for sure: Vigorus ships from the US unless the sales page says otherwise, and tracking comes in your order email. Cost and delivery time are not published.
Rather than guess, this page lays out the known facts and where to read the rest.
| Shipping detail | What is published | Where to check |
|---|---|---|
| Ships from | The US, unless the sales page says otherwise | Sales page at checkout |
| Tracking | Sent in your order email | Your inbox (and spam folder) |
| Shipping cost | Not published | Order page total, before you pay |
| Delivery time | Not published | Carrier estimate on the tracking link |
| International delivery | Not published | Order page country list |
| Order changes | Handled by the order line | +1 (323) 391-7352 |
| Return postage | Paid by the buyer, with tracking | Refund policy |
How do you track a Vigorus order?
Open your order email and follow the tracking link. The tracking number is sent there once the parcel ships.
If you cannot find the email, the order line can look up your order.
Find the order email
Search your inbox for Vigorus. Check spam and promotions folders too.
Copy the order ID
Write it down. You need it for tracking questions and for any refund.
Open the tracking link
The carrier page shows where the parcel is and an estimated delivery date.
Call if it stalls
If tracking has not moved for several days, call +1 (323) 391-7352 with your order ID.
How long does Vigorus take to arrive?
The seller has not published a delivery time. The best source is the carrier estimate on your tracking link.
Plan around that gap. If you are close to finishing a bottle, order before you run out rather than on the last day.
Does shipping time eat into the Vigorus guarantee?
Yes. The 60-day guarantee counts from the day you buy, not the day the box lands. Every day in transit is one less day to try the capsules.
The table uses made-up delivery times to show the effect. Real delivery time is not published.
| Pack | Supply | If delivery takes 7 days | If delivery takes 14 days |
|---|---|---|---|
| 2 bottles | 60 days | 53 days of window left on arrival | 46 days of window left on arrival |
| 3 bottles | 90 days | 53 days of window left on arrival | 46 days of window left on arrival |
| 6 bottles | 180 days | 53 days of window left on arrival | 46 days of window left on arrival |
See how each pack lines up with the window on the Vigorus guarantee page.
What should you check when your Vigorus parcel arrives?
Check the seal first. The label says not to use the product if the safety seal is damaged or missing.
Then match the bottle count and the label to what you ordered.
- Bottle count matches your pack: 2, 3 or 6
- Each bottle reads "30 Capsules" and "Dietary Supplement"
- Safety seal is whole on every bottle
- Supplement Facts show 20 mg niacin, 11 mg zinc and a 570 mg blend
- No sign of melting, crushing or moisture
What if your Vigorus box is late, lost or damaged?
Call the order line at +1 (323) 391-7352 with your order ID. It handles orders, tracking, changes and refunds.
Have the facts ready so the call is short. Photos help if the box or a bottle is damaged.
Late
Check the tracking link first. If it has not moved in several days, call with your order ID and the tracking number.
Marked delivered, not found
Check with neighbors and your building's mail room. Then call the order line the same day.
Damaged
Take photos of the box and bottles before you open them further. Do not use a bottle with a broken seal.
Wrong item or count
Keep everything as it came. Call with your order ID and say what you received.
How should you store Vigorus after delivery?
Store it in a cool, dry place below 86°F (30°C), as the label says. Bring the box inside soon after it is dropped off.
A hot porch or car can pass that limit on a summer afternoon.
- Move the parcel indoors the day it arrives
- Keep bottles out of a steamy bathroom
- Keep them out of reach of children
- Close the cap after each capsule
With a 6-bottle pack, five bottles sit in storage while you use the first. Keep them sealed in one cool cupboard and open them one at a time. That way an unopened bottle stays unopened if you later ask the order line how sealed bottles are handled.
Who pays shipping if you return Vigorus?
You pay the return postage. The refund terms say the buyer covers return shipping and should use a tracked service.
Returns go to 115 East 23rd Street, Floor 5, New York, NY 10010, USA. Include your full name, email and order ID in the box.
- Youpay return postage
- Trackedservice recommended
- 3-5business days to refund after credit
- 5-10more days to reach your card
The full steps are on the Vigorus refund policy page.
Can you lower what you pay for Vigorus shipping?
The shipping cost is not published, so no one can promise a saving. One order for more bottles does mean one shipment instead of several.
If you already know you will keep taking it, a larger pack cuts the number of deliveries you wait for.
| Way to get 180 days of capsules | Shipments | Pack total (before shipping) |
|---|---|---|
| One 6-bottle pack | 1 | $294 |
| Two 3-bottle packs | 2 | $414 |
| Three 2-bottle packs | 3 | $474 |
Compare every pack on Vigorus pricing, then check the order page
Which Vigorus contact answers shipping questions?
The order-status line at +1 (323) 391-7352 answers shipping questions. It is the number on the Vigorus sales page for orders, tracking, changes and refunds.
Two other contacts exist, but neither one can look up your parcel.
| Contact | Use it for | Can it see your shipment? |
|---|---|---|
| Order line, +1 (323) 391-7352 | Tracking, changes, lost or damaged boxes, refunds | Yes |
| Website inbox, [email protected] | Page errors, privacy, press (Mon-Fri 9:00am-5:00pm ET) | No |
| Label contact, +1 (833) 286-7076 | The distributor printed on the bottle | Not for orders placed here |
What should you check before you pay for Vigorus shipping?
Check the address, the shipping line and the email you type in. Most delivery trouble starts with one of those three.
Take a minute on the order page before you click to pay.
- Street address, unit number and ZIP code are correct
- The email address is one you check daily, since tracking goes there
- The shipping charge is shown and you accept it
- The pack total reads $158, $207 or $294 before shipping
- You wrote down the purchase date for the 60-day window
Vigorus delivery questions
How much does Vigorus shipping cost?
The shipping cost is not published ahead of checkout. The order page shows it before you pay, so check that line first.
How long does Vigorus take to arrive?
Delivery time is not published. Your tracking link in the order email gives the carrier's estimate once the parcel is moving.
Where does Vigorus ship from?
It ships from the US unless the sales page says otherwise at the time you order.
Does Vigorus ship outside the United States?
International shipping is not published. This site serves US buyers. Check the order page for your country before paying.
I never got a tracking number. What now?
Look in your spam or promotions folder for the order email first. If it is not there, call +1 (323) 391-7352 with your order ID or the name and email you used.
Can I change my shipping address after ordering?
The order line at +1 (323) 391-7352 handles order changes. Call as soon as you can, because a parcel that has shipped may be harder to redirect.
Does shipping time count against the 60-day guarantee?
Yes. The window runs 60 days from purchase, not from delivery. Days in transit come out of the 60.
Ready when you are
Order Vigorus from the authorized outlet
$49 to $79 a bottle, 30 capsules each. Every order has a 60-day money-back guarantee. Questions first? Call +1 (323) 391-7352.
Keep reading
Vigorus Pricing
Every Vigorus pack priced per bottle, per day and per capsule, with the math shown.
Read →BuyingVigorus Guarantee
How the 60-day Vigorus window works, and how the 2, 3 and 6 bottle packs fit inside it.
Read →HelpContact Vigorus
Every Vigorus contact in one table: order line, sales email, website inbox, addresses and the label's distributor contact.
Read →